Compliance Without Complication
Navigating Australia’s strict customs and quarantine regulations can be complex, but with our expertise, your cargo is in safe hands.
We ensure all shipments comply with Australian Border Force (ABF) and Department of Agriculture, Fisheries and Forestry (DAFF) requirements, managing documentation, inspections, fumigation, and treatments where necessary. Our goal is to provide a seamless clearance process that minimises delays, reduces risks, and keeps your supply chain moving efficiently.
For time-sensitive shipments arriving via international air cargo terminals. Our team will push to have the full set of documents received early to avoid delays.
Full container load (FCL) and less-than-container load (LCL) shipments via all major Australian ports with both import/export shipments.
Smaller shipments are processed with the same care and efficiency as larger freight. Our team oversees all customs requirements, including duty and GST assessments, to ensure your parcels are cleared quickly and compliantly
All personal effects shipments are subject to quarantine unpack/inspect at a local depot. this is to ensure there are not biosecurity risks prior to releasing cargo to the consignee.
A full packing list is required prior to accepting the job.
All used vehicles/machinery are subject to quarantine unpack/inspect.
All vehicles require an import permit, and this can be applied for via the ROVER website.
Our team works closely with the Department of Agriculture, Fisheries and Forestry (DAFF) and Australian Border Force to ensure all biosecurity, quarantine, and customs regulations are met. We coordinate inspections, documentation, and temperature-sensitive handling to minimise delays and protect product quality. By keeping our clients updated at every stage, we provide a reliable clearance service that ensures perishable shipments reach their destination fresh, compliant, and on time.
Handling of hazardous materials and goods requiring permits, special declarations, or approvals.
MSDS is required prior to accepting the job.
With our specialist knowledge, we make the clearance of hazardous cargo safe, compliant, and efficient
We provide fast and reliable carry-on customs clearance services for time-sensitive shipments arriving with passengers. Whether it’s commercial samples, high-value products, jewellery, or personal cargo, our team ensures all documents are lodged correctly with Australian Customs and Quarantine (AQIS) for smooth release. By handling the process directly at the airport, we minimise delays and help your goods move quickly and compliantly into Australia.
Customs And Quarantine Handling
We assist with quarantine inspections, tariff classifications, duty minimisation strategies, and permit requirements for a wide range of goods. Whether you're importing commercial freight, personal effects, or specialised items, our team works proactively to prevent costly delays and ensure full compliance with Australian Border Force and biosecurity regulations.
Should any issues or delays arise, we work proactively with customs and relevant authorities to resolve them quickly, ensuring our clients remain confident and well-informed throughout the entire process.
Approved Arrangement Handling
We provide expert quarantine handling services to ensure your goods meet all Australian biosecurity requirements. Our team coordinates every stage of the process, including quarantine inspections, fumigation, and other required treatments, to safeguard the local environment and ensure smooth clearance. Whether your shipment requires pest control measures, cleaning, or re-packaging after treatment, we work closely with quarantine authorities to complete the process efficiently and minimise delays. With our attention to compliance and detail, you can trust us to protect your cargo and deliver peace of mind.
Quarantine Services
Coordinating inspections, fumigation, and heat or cold treatments, as well as cleaning and decontamination where necessary. We also provide re-packaging and sealing after treatment, assist with all necessary documentation, and offer on-site supervision to guarantee the process is completed accurately and on schedule.
Inspections
We coordinate and manage quarantine inspections to ensure your cargo is compliant, cleared quickly, and ready for release.
